Quoted, approved, fixed next day
★★★★★
Extremely competent. Dimitri knew exactly what was wrong with our Sub-Zero refrigerator, ordered parts and submitted a proposal that I approved. Showed up as scheduled the next day with all new components and installed them quickly and efficiently.
Michael S. Verified Google review · 8 months ago Sub-Zero refrigerator
Peter explained the cause and the fix
★★★★★
Had a wonderful experience with Peter who came to check my Sub-Zero and explain the cause of the problem and remedies. Knowledgeable, professional, courteous and efficient. The fridge is in perfect working condition now.
Clarke S. Verified Google review · 8 months ago Sub-Zero refrigerator
Genuine Sub-Zero parts
★★★★★
Peter arrived on time, was knowledgeable, courteous, and thorough. He explained each step of his process to repair my Sub-Zero refrigerator. Most important is that you replace any parts with original Sub-Zero parts.
Maria S. Verified Google review · 1 year ago Sub-Zero refrigerator
Smooth from the first form
★★★★★
From the moment we filled out the form asking for a service call on our Sub-Zero, everything was exceptionally smooth. […] Max let us know when he was 30 minutes out, immediately knew what to do, made the repairs and cleaned up. 5-Stars.
Kevin C. Verified Google review · 11 months ago Sub-Zero
First-class, honored the warranty
★★★★★
They are first-class. My technician kept coming back when the repair did not work; he found the replacement parts were defective. Easy to reach, reliable, polite and knowledgeable. They honor the warranty.
Cecily B. Verified Google review · 1 year ago Sub-Zero ice maker
Honest, and very kind
★★★★★
The repair on our Sub-Zero refrigerator took longer than expected and was a bit more expensive than I anticipated, but the repairman was very kind and thoughtful. We appreciated that quality.
George R. Verified Google review · 1 year ago Sub-Zero refrigerator
Above and beyond before Thanksgiving
★★★★★
A power surge damaged the circuit board in our Sub-Zero right before Thanksgiving. Renat went above and beyond, found time on a Saturday, picked up the part himself, and replaced the board in under an hour. Very professional.
Cindy D. Verified Google review · 2 years ago Sub-Zero refrigerator
Saved a 30-year-old unit
★★★★★
Our tech, Renat, came on time and undertook a major repair of our Sub-Zero refrigerator in excellent time, about 5 hours, rebuilding the entire inside. Delighted with the results on our 30-year-old appliance.
George S. Verified Google review · 2 years ago Sub-Zero refrigerator
Same-day, senior technician
★★★★★
Renat was the senior technician who replaced the main control board for our Sub-Zero refrigerator. I contacted the company in the morning and he was here by 12:30.
Ann P. Verified Google review · 1 year ago Sub-Zero refrigerator
Verbatim excerpts from public Google reviews, trimmed for length where marked. Reviewer names abbreviated.